CUSTOMER SERVICE

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We are committed to providing excellent service and stand by our products.  If you are not completely happy, you may return your purchase within 30 days for a return or exchange.

Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

Your order will be sent promptly.  Your ship date will be confirmed in an e-mail.  Please email  info@greenfashionline.com or call  603-978-1225 with any availability questions.


PAYMENTS

Make payments with PayPal - it's fast, free and secure.  Shop 24/7 without sharing financial information  Green Fashion Line helps prevent identity theft.

    * PayPal enables you to pay without sharing your financial information with sellers.
    * 100% protection against unauthorized payments sent from your account.
    * Call customer support at 603-978-1225 with any questions.

Buy Now

Contact by email:
 info@greenfashionline.com


SHIPPING COSTS

We promote ground service shipping.  Shipping and packaging fees are calculated through our shopping cart.


BACK ORDERS

Back orders are delivered via the same method of delivery as the original order at no additional charge. Please allow up to 4 weeks for back orders.


RETURNS

If you are not satisfied with your purchase, simply call or email us.

Please follow these steps.
Call for returns 603-433-3210.  Please provide the Paypal order number,  the product you are returning, customer name, reason for return, e-mail address and request for either a refund or replacement.  

Product must be shipped through courier such as UPS, Federal Express, USPS, or any courier that issues a tracking number. Returns must be within 30 days of purchase.

Mail to: 

• Attn: Customer Returns
• Mainely Gourmet Gift Baskets
• 55 Hanover Street
• Portsmouth, NH 03801
• 603-433-3210

Please allow a minimum of 14 days for us to receive and process your return. We will refund the value of the merchandise total (excluding delivery and handling charges). Your refund will be processed through Paypal.

Shipping cost will be refunded if Green Fashion Line made a mistake in shipping the product. If the product is being returned for replacement, additional shipping charges will apply.  Green Fashion Line is not responsible for lost, stolen, or damaged returns during transit.



PRIVACY & SECURITY

We respect our customer's privacy.  We do not sell, lease or rent your information.  We keep your information private unless you have given permission otherwise.

We are committed to using any information you give us in a responsible manner. Your email address will only be used by us to contact you by the customer service department.  We want to provide you with a safe and secure online experience.